And now this word ...
Last year, I needed service on my furnace and called them because of their Patriot advertising. Knowing the air conditioner was already overdue for replacement, I had them give me an estimate on replacing the whole plant. I called two others to get an estimate, names you would know. I called them twice, in fact, and neither called back. Actually, one did, many weeks later.
I decided not to do the whole job, but sure enough, the compressor died this year. I called Standard Wednesday morning, and they scheduled a man Thursday morning 8-12. He showed up a little before 8 in fact, made a quick diagnosis, and scheduled at estimator for 3 pm that afternoon, again, right on time.
Not wanting to waste time on another round of bidders who won't show, we picked a unit and scheduled installation Saturday morning, again right on time and perfectly executed, including cleanup.
I'm all set for this week's heat wave. If you're not, call my friends at Standard.