Whine Like a Liberal
What's different this time (fortunately) is that there was no other visible damage to the neighborhood, not even excess downed twigs. Also different is that while they were willing to provide estimated times for resumption of service, all I got this time when I phoned in was "almost certainly by Wednesday."
But I just now got a call from home that the power is back on, about 1 hour after I called in. There are several possibilities:
- The Xcel crews knew what to do when, even if the people on the phones didn't and were instructed to give lawyerly responses.
- Xcel didn't know about the outage because I was the first customer to alert them.
- Xcel remembers me from last time, and doesn't want any media, city, or regulatory inquiries.
To recast the old "Our House" moniker, I whined like a liberal while seeking accountability like a conservative.